Elevate your career in IT with Transpera Technologies as a Senior IT Technician in Red Deer. Deliver top-tier technical support and implement innovative solutions for diverse clients across Canada and the US.

This full-time position seeks candidates with at least five years of proven IT support experience, ideally within a Managed Services Provider setting. Key skills include mastery of Windows Server, Microsoft 365, and cloud services such as Azure and AWS. You'll design, deploy, and manage IT infrastructure, tackling complex challenges while ensuring client satisfaction.

Key Responsibilities:
• Oversee complex technical issues using an advanced ticketing system
• Manage accounts and cloud services with meticulous detail




• Provide expert remote and in office support to clients
• Configure and maintain servers and networking equipment
• Design proposals for infrastructure enhancements

Requirements:
• Deep expertise in IT support and technical problem-solving
• Proficiency in ticketing workflows, RMM, and PSA systems
• Strong communication and customer service skills
• Capacity to work independently and collaboratively
• General IT certifications are a plus

Bring your technical acumen and customer service expertise to Transpera as a Senior IT Technician.
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📌 Senior IT Technician at Transpera (Alberta)
🏢 Transpera Technologies
📍 Alberta