Deliver exceptional service as a Guest Service Agent at Doubletree by Hilton in West Kelowna, BC. You will greet visitors, facilitate check-ins and check-outs, and ensure guest satisfaction every shift.

As a Guest Service Agent, you will play a vital role in enhancing the guest experience at Doubletree by Hilton. This position involves engaging with guests, managing check-out and check-in procedures, and collaborating with various departments. Your multi-tasking abilities and excellent communication will be essential in providing a welcoming environment.

Key Responsibilities:
• Greet all guests with a warm welcome
• Handle check-in/out and manage room inventory
• Communicate with housekeeping and maintenance teams




• Record guest preferences and respond to inquiries
• Address guest complaints with empathy and resolve efficiently

Requirements:
• Some experience in customer service
• Flexibility to work various shifts
• Understanding the importance of service excellence
• Ability to handle cash and credit transactions
• Robust multi-tasking and organizational skills

Bring your enthusiasm and attentiveness to create memorable stays for guests at Doubletree by Hilton.
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📌 Guest Service Agent at Doubletree by Hilton (British Columbia)
🏢 Days Hospitality
📍 British Columbia