Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Position Purpose summary The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. This task list indicates the general nature and level of work expected of the incumbent and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The following expectations and tasks will be part of the annual performance appraisals; merit increases will be based on the level of performance in each of the following areas. Other job related duties may be assigned by the employer.
Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year.
To assist singles and families with history of chronic homelessness due to poor money management knowledge and skills. Moneywise Caseworkers will provide support in acquiring money management skills through financial literacy,



budget coaching and establishing an individualized service financial plan while providing advocacy and referrals to appropriate social services available in the community.
Accountabilities Client Services Accept external, internal and self referrals for those who require money management support and complete an intake process to determine if Moneywise trusteeship fits client's service needs
Complete an individual goal setting meeting with each client and develop a customized service plan focusing on financial goals, teaching financial literacy and graduation
Support the client in attaining financial independence through ongoing budget coaching
Educate clients, based on their needs, of appropriate services available to them in the community as well as at Ottawa Booth Centre
Advocate and negotiate with creditors and/or other community service providers for repayment plans or program support as required for each client
Ensure all bills and repayments are processed according to monthly budget plan
Complete ongoing review of each client's financial status to determine financial independence
Prepare and participate in weekly client allowance distribution
Program Development and Review Assists with analyzing operational data to evaluate program effectiveness
When necessary, participate in developing program revisions
Networks with community partners, including other Salvation Army units,



who are referral agencies and/or sources of assistance for clients
Develop and present presentations to inform community partners of details of the program
Develop workshops design for clients focusing on financial literacy, community service integration and basic life skills
participate in committees and outreach opportunities focused on financial literacy and services
Administration Works with accounting support staff to ensure accurate client trustee records
Maintains complete, accurate and up to date documentation in case files, including all case notes, documentations and correspondences
Obtains appropriate documentation and signed release forms as required under the Privacy Act legislations (latest revision)
Maintains accurate and up to date statistics;
Prepares operational reports as requested by management
CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: None
Internal: Works as part of the Accounting department
Works collaboratively with the Community and Family Services Team
External: Meets to discuss program with program funders
Works collaboratively with community partners related to housing and financial literacy
MANAGERIAL/Technical Leadership RESPONSIBILITY Director of Programs
FINANCIAL AND MATERIALS MANAGEMENT Disbursement of clients weekly, biweekly or monthly cash allowance
Responsible for ensuring clients outstanding and ongoing bill payments are made according to their individual budget service plan
WORKING CONDITIONS May deal with angry and abusive clients
May encounter verbal abuse
The above responsibilities must be discharged in accordance with The Salvation Army's Mission Statement, in a qualified manner, exemplifying Christian standards of conduct.
Education, Qualific

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📌 Moneywise Case Worker (Quebec City)
🏢 Salvationarmyca
📍 Quebec City