Join Grainger as a Bilingual Customer Service Representative, delivering exceptional support in a hybrid work model from Saint-Laurent, Quebec. Utilize your language and technical skills to connect with customers effectively.

This position offers a full-time role focusing on inbound customer service. After eight weeks of training, enjoy a blend of in office and remote work. You will navigate client challenges while fostering relationships rooted in trust and professionalism.

Key Responsibilities:
• Handle a high volume of inbound customer interactions
• Use communication skills to address customer needs
• Manage product identification and order management
• Collaborate in a team-centered, ethical environment
• Resolve issues and mitigate associated risks

Requirements:
• Fluency in French and English is mandatory
• High School diploma or equivalent
• 1+ years in customer service, preferably inbound
• Confidence with PC programs and technology
• Must have a secure workspace for home office

Leverage your skills to enhance customer experiences in this rewarding role at Grainger.
#J-18808-Ljbffr

📌 Grainger Hybrid Bilingual Customer Service Agent (Quebec City)
🏢 W.W. Grainger
📍 Quebec City