Join Cencora as a Caseworker to drive patient support initiatives in the pharmaceutical industry. Utilize your bilingual abilities to make a meaningful impact in healthcare.

This position at Cencora involves managing complex client interactions and providing pharmaceutical support through effective casework. As a Caseworker, you will address inquiries, document interactions, and ensure clients are informed throughout the resolution process. Your role is essential in enhancing service quality and client relationships.

Key Responsibilities:
• Handle client communications via calls and emails
• Document client issues and follow up until resolution
• Coordinate with other departments for complex inquiries
• Provide training and guidance on company tools
• Conduct administrative and reporting tasks as needed

Requirements:
• Bachelor’s degree or significant related experience
• 1-3 years’ experience in customer service
• Bilingual in French and English required
• Attention to detail and solid organizational skills
• Familiarity with Microsoft Office applications

Become part of Cencora, helping to connect patients with vital pharmaceutical services and care.
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📌 Caseworker Support at Cencora (Manitoba)
🏢 Innomar Strategies
📍 Manitoba