Heidelberg Materials is hiring a Temporary Customer Service Representative for a 4-month term in Edmonton, Alberta. This role involves processing sales orders and enhancing customer relationships every day.
As a Temporary Customer Service Representative, you will report to the Customer Services Manager at our Edmonton Cement Plant. This role is tailored for driven sales professionals eager to grow within the cement and construction materials industry. Your primary responsibilities will include managing customer orders and collaborating effectively with logistics and internal teams.
Key Responsibilities:
• Process customer orders via phone and email
• Coordinate on-time deliveries with carriers
• Resolve delivery-related issues and customer complaints
• Build robust relationships with customers and carriers
• Collaborate with internal teams for operational efficiency
Requirements:
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Experience in inside sales, call centers, or logistics
• Proficient in Microsoft Office applications
• High attention to detail and problem-solving skills
Elevate your career in sales with Heidelberg Materials as you manage customer orders and enhance service relationships.
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