Elevate customer experience excellence as Vice President at APPLY, optimizing strategies that blend AI and creativity for renowned brands. Enjoy a hybrid work model emphasizing leadership development. As a key player at APPLY, you will harness 12+ years of experience in UX and product strategy to transform our customer experience functions.

This pivotal role involves building a high-performance culture while spearheading the integration of agentic AI methodologies. Your ability to mentor leaders and drive strategic initiatives will shape an cutting-edge future for our organization. Key Responsibilities:
Develop senior leaders for enhanced coaching and performance
Guide the AI transformation roadmap for Experience functions




Standardize processes for scalable client deliverables
Promote creative ambition while minimizing project waste
Oversee the financial viability of the Experience function Requirements:
12+ years’ experience in UX and experience design
Leadership of multi-disciplinary teams of 15+ individuals
History of delivering complex client projects
Ability to manage budgets and operational metrics
Expertise in agentic AI transitions and strategies Lead the shift towards creative customer experience solutions at APPLY while developing a top-tier team.

📌 Apply Vice President Customer Experience Innovation Surrey (Canada)
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📍 Canada