Join Zafin as an AI Operations Specialist focused on knowledge management in a hybrid setting. Your work will bolster AI agent performance through structured governance and quality assurance. This role is vital in preparing and optimizing knowledge assets for Zafin's AI Operating System.

Collaborating with various teams, you will ensure content is curated and structured correctly for predictable AI outcomes. Your efforts will support maintaining compliance and improving the quality of knowledge used in AI interactions. Key Responsibilities:
Prepare and structure content for AI agent usage
Perform metadata tagging and taxonomy management
Ensure knowledge repository maintains high accuracy
Research and convert business knowledge into AI assets
Document policies to meet regulatory standards

Requirements:
Degree in Comp Sci, Business, or related fields
Experience in content management and tagging
Understanding of documentation tooling and practices
Robust research skills for knowledge conversion
Familiarity with governance reviews in regulated settings

Contribute to Zafin’s mission by maintaining trusted knowledge for AI operations.

📌 Ai Operations Specialist At Zafin Toronto (Canada)
🏢 Socket.dev
📍 Canada