Make a difference as the Employee Care Knowledge & Content Specialist at McKesson, a Fortune 10 healthcare leader. Focus on creating user-friendly HR content across various platforms while enhancing employee experience through your innovative strategies.

In this hybrid role, you will design and govern high-quality HR knowledge content within the Employee Care Strategy & Enablement team. Your mission is to transform complex HR information into accessible guidance for employees, utilizing your expertise in content strategy and collaboration with UX and HR teams.

Key Responsibilities:
• Own HR knowledge management standards and quality guidelines
• Create and maintain content for chatbot and digital platforms




• Optimize content for conversational AI and self-service use
• Collaborate with HR and UX experts for content refinement
• Conduct audits to ensure relevance and compliance

Requirements:
• Bachelor’s degree in Communications or related field
• Minimum 4 years in content design or technical writing
• Proven ability to simplify complex information
• Robust written and communication skills
• Experience in digital platform content creation

Lead impactful content development and enhance the HR experience at McKesson.
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📌 Content Specialist at McKesson (Ontario)
🏢 McKesson
📍 Ontario