Job Description
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.
Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.
Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our solid business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.
We seek individuals who are engaged, capable and committed to continuous improvement.
What you will be doing in the role of Application Engineering, Intermediate:
Working with customers to understand their needs in specific applications, including making recommendations as to which products to use
Providing written quotations and proposals to customers based on equipment or services selected
Performing necessary performance calculations and analysis, troubleshooting processes or product-related issues
Ensuring proper execution of an order from quotation to final shipment
Regular follow-up with customers to maximize conversion rate
Regular use of Customer Relationship Management (CRM) software to track sales activities
Build strong relationships with customers to understand their needs and provide tailored solutions.
Identify upselling and cross-selling opportunities during technical discussions.
Act as a technical liaison to customers via face-to-face meetings,
phone calls, and email correspondence.
Collaborate with the sales team to develop and execute strategies that drive bookings growth.
Other Duties
Promoting specific product lines
Gathering and maintaining competitive intelligence in specific markets
Product training in specific types
Providing customer education (schools and seminars)
Knowledge and skills required for the role:
University Undergraduate Degree in Mechanical or Chemical Engineering or Technologist Diploma in an Engineering discipline
Minimum 4+ years experience in an Application Engineering/Inside Sales or similar role
Strategic thinking
Negotiation and networking skills
Analytical skills
Customer-oriented
Results-oriented
#LPCHP
What we give YOU!
A competitive compensation package, with RRSP-matching
A culture that promotes healthy work-life balance with above-market paid time off
A structured training and development program and opportunities for continuous learning
Access to Lakeside’s Mentorship Program - empowering growth and inspiring connection through shared knowledge and support
Opportunity to participate in an award-winning wellness program !
Commitment to Diversity
Lakeside Process Controls Ltd. is committed to employment equity and welcomes diversity. We believe strongly in celebrating the different perspectives and experiences that come along with having a diverse network of employees, and encourage applications from all qualified individuals, including: persons with disabilities, Indigenous persons, women, and members of visible minorities.
How We Review Applications
AI tools may be used to assist in the screening of applicants for this position. Final hiring decisions are made by our recruitment team.
Existing Vacancy
This posting is for an existing vacancy that our team is actively recruiting for.