Enhance member satisfaction as a Client Experience Advisory Agent at Desjardins. This full-time, on-site position focuses on providing personalized financial guidance and support.

In this temporary role, you will assist clients by promoting Desjardins products and services while offering insights into banking transactions. You’ll also ensure their smooth experience, addressing any issues promptly, and advocating for digital solutions to empower financial transactions. With a strong emphasis on customer satisfaction, you’ll identify and refer members to specialists for tailored assistance.

Key Responsibilities:
• Support clients with technology for banking transactions
• Promote Desjardins’ products and services effectively




• Assist members facing complications related to transactions
• Maintain robust relationships through attentive service
• Stay updated with the latest financial practices and tools

Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• Fluency in French required
• Tech-savvy and adaptable to change
• Commitment to equity, diversity, and inclusion

Join Desjardins to elevate member experiences with personalized banking support and expert advice.
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📌 Client Experience Advisory Agent at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City