Lead our customer service team as a Customer Service Representative focused on the wholesale industry. Apply your expertise in problem-solving and effective communication to enhance customer satisfaction and support.

With 2-3 years of experience in customer service, you’ll drive best practices, ensuring timely and professional assistance. Your role includes fostering strong relationships with customers, managing order processing, and collaborating with logistics to ensure smooth operations.

Key Responsibilities:
• Develop best practices for outstanding customer service
• Ensure skilled responses to inquiries via various platforms
• Maintain long-term relationships with key customers
• Oversee timely management of customer orders
• Train team members on product features and support processes

Requirements:
• 2-3 years of customer service experience in retail or wholesale
• Proficiency in HubSpot and Google Suite
• Strong verbal and written communication skills
• Problem-solving and conflict-resolution expertise
• Ability to multitask in a fast-paced setting

Utilize your customer-centric skills to lead effective support at our company.
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📌 Customer Service Leader in Wholesale (Alberta)
🏢 Aurora Furniture Manufacturing
📍 Alberta