We are looking for an experienced Test Manager/Test Lead with 10–15 years of experience to lead enterprise QA initiatives for Microsoft Dynamics 365 CRM and Contact Center as a Service (CCaaS) implementations.

Required Skills:

✅ Test Planning & Test Management

✅ Microsoft Dynamics CRM & Dynamics 365

✅ CCaaS (Contact Center as a Service) Testing

✅ Test Automation & Quality Assurance

✅ CI/CD Integration (Azure DevOps/Jenkins)

✅ Agile & DevOps Methodologies

✅ Defect Management & Quality Reporting

Key Responsibilities:

- Lead end-to-end testing strategy and execution
- Manage QA teams across multiple releases
- Validate Dynamics 365 CRM functionality and integrations
- Drive automation and CI/CD testing initiatives
- Oversee defect management, quality metrics, and reporting
- Collaborate with business, development, and DevOps teams

? Experience: 10–15 Years ? Education: Bachelor's Degree in Computer Science, IT, Engineering, or related field

📌 Test Manager (Toronto)
🏢 Aptino
📍 Toronto