21 Aug
|
MNP
|
Newfoundland and Labrador
21 Aug
MNP
Newfoundland and Labrador
MNP is seeking a Field Support Analyst to handle Tier 1-3 incidents and service requests from clients, both on-site in Burlington or Mississauga and remotely. This role emphasizes strong customer service, SLA adherence, and ITIL-aligned processes within a multi-client MSP context.
The successful candidate will travel to client sites as needed, work full time in-office, and contribute to knowledge base creation and problem management efforts. ITIL Foundations is required.
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📌 Field IT Support Analyst — Onsite MSP, Travel Covered (Newfoundland and Labrador)
🏢 MNP
📍 Newfoundland and Labrador