Elevate member experiences at Tidan as a full-time Member Services Assistant. Provide essential support to the Member Services Director and manage reception duties within a agile sports environment.

Tidan, established since 1971, operates the largest tennis club in North America, offering exceptional facilities just minutes from Montreal. This role involves training staff, facilitating programs, and maintaining customer accounts while ensuring excellent communication with clients. Flexibility in work schedules is necessary, allowing for weekends as traffic dictates.

Key Responsibilities:
• Support the Member Services Director with daily operations
• Manage reception staff schedules and oversee training




• Cover receptionist duties as needed for seamless service
• Collaborate on various club programs with coordinators
• Monitor and follow up on customer accounts

Requirements:
• Proven organizational and multitasking skills
• Comfortable with Microsoft Office suite
• Strong communication in French and English
• Ability to work flexible schedules, including weekends
• Self-reliant and adaptable within a sports setting

Bring your detail-oriented mindset and positive attitude to enhance member relations at Tidan.
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📌 Full-Time Member Services Assistant (Quebec City)
🏢 Tidan
📍 Quebec City