Become a key player at ADP as a bilingual Deal Desk Analyst in Mississauga, ON (Hybrid). Drive success in client onboarding through effective collaboration and compliance management. Focused on early-stage client success, you'll support the Commercial Operations Center of Excellence.
Your role includes conducting onboarding activities, managing client relationships, and overseeing deal execution. You will act as a subject matter expert, ensuring that all client data is accurate and that processes run smoothly. Your interpersonal skills will be essential in leading orientation meetings and addressing client issues. Key Responsibilities:
Guide clients through post-sale onboarding processes
Conduct accurate onboarding activities for current clients
Collaborate effectively with sales and service departments
Oversee multiple implementation projects
Provide recommendations based on client feedback Requirements:
Bilingual in French and English
3–5 years in business or client operations
Robust analytical and decision-making skills
Excellent communication abilities
Proficient in Excel and CRM software Support ADP's commercial objectives while enhancing client experiences and ensuring compliance.