Join Ribbon as an AI Solutions Engineer, where you will streamline customer hiring processes using cutting-edge technology. Help clients implement AI-driven recruitment tools tailored to their unique needs.

Your role focuses on ensuring that customers achieve success through effective configuration and troubleshooting of Ribbon's solutions. With 1+ years in technical customer-facing roles, you will optimize user experiences by understanding client workflows and goals. Work collaboratively across departments to align product capabilities with customer needs, enhancing their recruitment strategies. Key Responsibilities:
Manage technical implementation and configuration for clients
Understand hiring processes to customize Ribbon features




Create and optimize report generation and interview workflows
Address troubleshooting requests with prompt solutions
Collaborate with Sales, Product, and Customer Success teams

Requirements:
1+ years in implementation or customer support roles
Experience with APIs and data mapping
Knowledge of ATS platforms like iCIMS or Workable
Familiarity with development tools like TypeScript or SQL
Robust organizational skills for project management

Use your technical acumen and passion for client success to drive AI innovation in recruitment at Ribbon.

📌 Ai Solutions Engineer At Ribbon Toronto (Canada)
🏢 Ribbon AI
📍 Canada