Edmonton North
13475 Fort Rd NW
Edmonton, AB T5A1C6, CAN

Edmonton North
13475 Fort Rd NW
Edmonton, AB T5A1C6, CAN

Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?
Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?
Are you a natural leader who enjoys taking lead to improve the work setting?
If you answered yes to any of these questions, then Bartle & Gibson Showrooms is the right career fit for you!
As a BGS Supervisor , you lead by communicating the business objectives of Bartle and Gibson to your Showroom team. The Showroom Supervisor is responsible for leading the department by providing high quality workmanship and service that ensures customer satisfaction. As the Showroom Supervisor you will report directly to the Regional Manager and ensure that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution, and profitability. Applications for this role will be accepted until September 4th, 2026.
DUTIES AND RESPONSIBILITIES Develop, maintain, and strengthen relationships with a wide range of suppliers and customers
Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
Leads by example and consistently delivers an excellent customer experience.
Assist in resolving any customer/team member concerns or conflicts in a courteous,



professional, and respectful manner
Provide product information including availability, accurate pricing quotations and follow-up on quotes, orders and delivery information
Authorize and ensure the validity of customer returns, exchanges, check authorizations, voids, and discretion discounts
Hold team members accountable for providing an excellent customer experience and recognizes those who excel in it.
Assign work to Showroom team members according to availability, skills, and developmental needs
Assist in effective planning and scheduling to ensure department is appropriately staffed.
Provide professional development to Showroom employees, offer timely and constructive performance feedback; provide guidance and opportunities that enhance employee career growth
Ensure that all products are coded in inventory, bin located, with current pricing displayed
Ensure discontinued items are transferred to clearance; prepare for annual year-end inventory count
Understand and enforce compliance with all company policies and procedures
Maintain confidentiality of all matters
Other duties as required
SKILLS AND COMPETENCIES Outgoing, positive attitude and strong leadership skills




Very organized with high attention to detail
Quick responsiveness and problem-solving skills
Excellent communication skills (verbal and written)
Ability to work in a fast-paced environment with high pressure for results
Ability to meet strategic goals and objectives with little supervision
Ability to develop and maintain mutually beneficial relationships with suppliers, customers, and coworkers
Enable to initiate and embrace change, coaching skills, and desire to train others
EXPERIENCE AND EDUCATION Candidates should possess a minimum of two years’ sales experience
Prior Plumbing Sales and Management experience is strongly preferred
Strong computer skills with the ability to quickly learn new systems
Understand the basics of design and interior decorating
WHY WORK FOR US Company paid advantages
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Personal Milestone Recognition Program
Safety shoe reimbursement
Perkopolis Partnership
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION Be the preferred wholesaler by providing superior customer experiences.
Final candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

#J-18808-Ljbffr

📌 Showroom Supervisor (Alberta)
🏢 Bartle-
📍 Alberta