Bringing Calgary Public Library's strategic plan to life, the Coordinator, Digital Projects supports and enhances digital marketing platforms and tools, including but not limited to calgarylibrary.ca, SharePoint staff intranet, and email management software. The Coordinator, Digital Projects is responsible for supporting digital projects in all stages, creating good user experiences and improving upon existing platforms. This role is also a key bridge between internal departments, working with IT project partners as required.
Reflecting Calgary Public Library's commitment to continuous improvement in the name of meeting the community's ever-evolving needs, the Coordinator, Digital Projects contributes positively to change, working collaboratively in a dynamic team environment in which learning happens every day.The Coordinator, Digital Projects contributes to the success of the Library and its impact in the community by participating in a wide range of responsibilities and activities.

Engage with Users

monitoring and responding to requests from Library staff

working positively and productively with other staff

coordinating with subject matter experts to develop, edit, and update content

Shape a Positive User Experience

developing, editing, and updating content on calgarylibrary.ca and the SharePoint staff intranet

contributing to communications and ongoing updates about redevelopment projects, including orientation and training, features, and best practices

implementing enhancements and adjustments to the user interface through available platform tools

contributing to the Marketing team's Content Strategy

Create a Welcoming Environment

coordinating change requests and updates to content on the SharePoint staff intranet site, including liaising with IT for any difficulties

contributing to regular maintenance of calgarylibrary.ca through content updates

coordinating the scoping, testing,



and development of current email marketing software

being knowledgeable and answering inquiries about Library programs, services, and policies, referring as appropriate

being a constructive and collaborative part of the Calgary Public Library team, fully participating in daily operations

Facilitate Capacity Development

working closely with the direct supervisor to facilitate additional workload capacity for digital projects

maintaining an intuitive and comprehensive internal communications system (intranet) that makes information more accessible for all staff

assisting with onboarding new employees, when required

Apply Operational Procedures

applying best practices and following all applicable policies, procedures, and legislation

adhering to all required health and safety precautions and guidelinesparticipating in emergency response procedures and workplace inspections

reporting, physical safety and security issues as appropriate

Completion of:

a post-secondary university degree in Digital Media, Marketing, User Experience Design or related field from an accredited education institution and a minimum of two (2) years of experience maintaining and providing web administration for SharePoint or similar content management systems as well as writing and editing content for digital platforms (e.g., websites, email, etc.), or

a post-secondary diploma in Digital Media, Marketing, User Experience Design or related field from an accredited education institution and a minimum of two (2)



years of experience maintaining and providing web administration for SharePoint or similar content management systems as well as writing and editing content for digital platforms (e.g., websites, email, etc.).

Pre-Employment Screening Requirements :

Successfully complete specified technology use tests

Valid Driver's license and insurability under the Library's insurance program may be required based on operational needs.

Knowledge, Skills, and Abilities:

Demonstrated experience with content management sites e.g., SharePoint

Demonstrated experience with email marketing tools / software

Knowledge of current User Experience (UX) and Search Engine Optimization (SEO) best practices and standards

Strong verbal and written communications skills including editing, storytelling, and proofreading

A strong sense of urgency - works quickly, meets deadlines, and collaborates with team

Ability to multi-task and prioritize work

Ability to work in a confidential environment

Ability to work independently and in a team, with people from all backgrounds, abilities, and age groups

Participate in activities which support and enhance the accomplishments of systems goals and objectives, as assigned

Demonstrates continuous individual development and growth

Intermediate technological literacy skills (as defined by Human Resources)

Working Conditions:

Concentrated sensory attention is required to ensure accuracy

Contributes to a team / collaborative environment

Cognitive demands associated with simultaneous and multiple priorities, multi-tasking, and a dynamic work environment

Manual dexterity associated with continuous keyboarding/mousing using a computer

Position is classified as sedentary level work lifting and carrying up to 5 kg (11lbs)

Sedentary position alternating standing/walking on an occasional basis

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📌 Coordinator, Digitial Projects (Alberta)
🏢 Cambrian College
📍 Alberta