Exciting prospect for a Bilingual Automotive Technical Specialist at OPENLANE! This remote position requires automotive diagnostics expertise and strong customer service skills.
As part of the Claim Resolutions team, you will have a key role in analyzing vehicle conditions while ensuring clear communication with customers. Ideally suited for someone with over two years in automotive roles, you’ll apply your technical acumen to resolve disputes and educate parties involved in the vehicle remarketing process.
Key Responsibilities:
• Analyze vehicle inspection data for accuracy
• Resolve arbitration claims as a technical expert
• Engage customers to explain resolutions clearly
• Provide best practice education to colleagues
• Collaborate for effective conflict mediation
Requirements:
• Bilingual proficiency in English and French
• Minimum of 2 years in automotive industry roles
• Experience in the EST Time Zone schedule
• Proven customer service and communication skills
• Familiarity with CRM tools and basic computer applications
Bring your bilingual communication and automotive expertise to enhance customer satisfaction at OPENLANE!
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📌 Automotive Technical Specialist with Bilingual Skills (Toronto)
🏢 OPENLANE
📍 Toronto