Elevate your customer service career as a Hybrid Claims Contact Representative with ICBC in British Columbia. Engage with clients to manage claims and inquiries while working flexibly between office and remote.

This position requires enthusiastic and skilled candidates ready to join the Claims Contact Centre at ICBC. As a key team member, you will assist customers through their claims journey, handle multi-tasking efficiently, and ensure accurate documentation. Excellent verbal communication and customer service skills are essential for success in this role.

Key Responsibilities:
• Provide information on new claims and inquiries
• Complete initial claims documentation accurately
• Thrive in a collaborative and fast-paced team setting




• Leverage problem-solving skills to support clients
• Maintain high energy and positive communication

Requirements:
• Exceptional customer service skills with call centre experience preferred
• Strong multi-tasking and analytical abilities
• Flexible team-oriented communication skills
• Ability to work sitting for extended periods
• Availability for hybrid work schedule

Bring your customer-focused mindset and problem-solving skills to ICBC’s diverse team in British Columbia.
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📌 Hybrid Claims Contact Representative at ICBC (British Columbia)
🏢 ICBC
📍 British Columbia