Shape the future of customer operations as Managing Director at PwC, focusing on innovative Customer Managed Services. Drive operational excellence and strategic client relationships.

In this leadership position at PwC, you will be responsible for steering the Customer Managed Services division towards sustainable growth. Your strategic oversight will ensure high-quality service delivery and enhance market positioning. This role is key in developing trust and establishing long-term partnerships with clients.

Key Responsibilities:
• Direct the strategic expansion of Customer Managed Services
• Manage operational performance across engagements for efficiency
• Propel profitable growth and market differentiation




• Own and achieve sales targets within Client Services
• Infuse technology trends such as AI into service delivery

Requirements:
• Solid leadership background in customer operations services
• Successful experience with significant revenue targets
• In-depth knowledge of managed service frameworks
• Ability to connect with and advise C-suite executives
• Leadership experience in a collaborative setting

Elevate the success of PwC’s Client Services through strategic direction and innovative solutions.
#J-18808-Ljbffr

📌 PwC Managing Director - Customer Services Growth (Ontario)
🏢 PwC UK
📍 Ontario