Join Allstate as a Performance Manager, focusing on claims performance to help safeguard families from uncertainty. Utilize your analytical skills to drive operational improvements. As the Claims Performance Manager, you'll be the go-to expert on claims and operational performance metrics. Collaborating closely with Claims Intelligence, finance, and product teams, you will provide valuable insights that shape critical business decisions.
Your role includes investigating claims performance issues, forming reports, and presenting actionable data to stakeholders within the organization. Key Responsibilities:
Analyze and report on claims and operational performance
Work with stakeholders on key performance insights
Communicate findings and recommendations clearly
Investigate claims issues to identify root causes
Oversee workforce management performance plans Requirements:
5+ years in claims or data analysis
Experience with reporting and performance metrics
Proficient in PowerPoint, Excel, and Power BI
Solid communication and presentation skills
CIP certificate in process or preferred Play a critical role in shaping Claims Performance at Allstate and enhance operational effectiveness.