Become a Client Advisor at Acera Insurance focused on Commercial Insurance. Deliver exceptional service while mentoring your team and managing client relationships effectively. As part of Acera, you will assist Client Executives by creating tailored service plans and ensuring client satisfaction.
You will contribute to team meetings, align on service strategies, and communicate effectively with clients to assess their insurance demands. This role emphasizes educating clients and positioning Acera as an industry leader. Key Responsibilities:
Develop and manage client service deliveries
Monitor and enhance client satisfaction
Conduct regular team meetings on client-related issues
Address client inquiries through multiple communication channels
Prepare proposals showcasing Acera's solutions to risk Requirements:
Minimum of 5 years in the insurance field
Level 2 BC Broker License is required
Proficient use of Microsoft Office Suite
Experience with insurance document management software
Knowledge in EPIC considered advantageous Use your insight and expertise to support Acera Insurance clients and elevate their service experience.