Enhance player loyalty as a High-Value Player Program Manager at NeoPollard Interactive, located in Calgary or Edmonton. Drive success through strategic player engagement and focused leadership.

The High-Value Player Program Manager will lead a skilled team in managing high-profile player relationships. Responsibilities will include overseeing program profitability, crafting tailored engagement strategies, and analyzing player behavior for improved retention. You’ll collaborate with various teams to ensure compliance and the success of VIP initiatives in a competitive market.

Key Responsibilities:
• Develop and execute VIP program strategies
• Analyze performance metrics to drive decisions




• Foster relationships with key players through personalized service
• Report on financial performance and player satisfaction
• Monitor industry trends to enhance VIP offerings

Requirements:
• Minimum 5 years in online gaming or hospitality sectors
• Experience in managing VIP or loyalty initiatives
• Solid leadership and coaching abilities
• Proficiency in analytics tools and CRM systems
• Willingness to travel as needed

Champion high-value player satisfaction and growth within the thriving iLottery industry.
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📌 High-Value Player Program Manager (Alberta)
🏢 NeoPollard Interactive
📍 Alberta