Step into the role of Care Access Coordinator at CBI Home Health, where flexible hours meet impactful care scheduling. Ideal for multi-taskers with a knack for client service.
In this dynamic role, you'll manage scheduling for care providers, ensuring prompt and efficient service while juggling high-volume calls and chats. Your skilled experience will shine as you help coordinate care while fostering relationships with various stakeholders, including clients and healthcare teams.
Key Responsibilities:
• Schedule care providers effectively using software tools
• Monitor KPIs, aiming for excellence in service delivery
• Maintain effective communication with all parties involved
• Build rapport with clients, families, and service providers
• Manage client and care provider data diligently
Requirements:
• Completed at least Grade 12 education
• Two years in a customer service or scheduling role
• Familiarity with Microsoft Office and data entry
• Strong problem-solving skills and multitasking ability
• Excellent communication skills
Be part of a team dedicated to personalized care solutions at CBI Home Health.
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📌 Care Access Coordinator - Flex Hours (Toronto)
🏢 CBI Health
📍 Toronto