Take on an impactful role as a Forward Deployed Engineer at Ribbon, focusing on implementing AI solutions for hiring. Partner with customers to adapt Ribbon’s capabilities to their specific recruitment workflows.

In this hands-on position, you'll utilize your technical skills to guide clients through their onboarding and adoption of AI-powered hiring tools. With at least 1 year in a relevant field, you'll become the bridge between customers and technical teams, ensuring a seamless experience. Your insight into ATS integrations and troubleshooting will play a vital role in enhancing customer success.

Key Responsibilities:
• Lead customer technical implementation and configuration
• Customize Ribbon’s tools to fit client hiring metrics




• Set up interview flows and troubleshoot technical issues
• Document solutions and collaborate with Engineering teams
• Share insights across teams to improve customer insights

Requirements:
• 1+ years in software or solutions engineering
• Experience with ATS integrations and SaaS tools
• Knowledge of JavaScript, Python, or SQL is a plus
• Ability to communicate technical concepts clearly
• Solid organizational skills for handling projects

Shape the future of hiring by applying your technical expertise and customer-centric approach at Ribbon.
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📌 Forward Deployed Engineer Role at Ribbon (Ontario)
🏢 Ribbon AI
📍 Ontario