Advance your career in technology as an Applications Support Analyst at Citi, focusing on providing robust support for diverse application environments. This full-time role encompasses proactive problem-solving and collaboration.

As an Applications Support Analyst, you'll employ your understanding of industry standards and analytical tools to monitor and enhance application performance. With 2-5 years of experience, you’ll participate in disaster recovery testing and address stakeholder queries while acting as a crucial communication bridge between teams. Your insights will lead to improved stability and effectiveness in application support efforts.

Key Responsibilities:
• Provide user support for Citi applications
• Collaborate with technology partners for long-term solutions




• Conduct risk analysis on applications and resolve issues
• Manage post-release checks and documentation
• Contribute to application testing and deployment processes

Requirements:
• 2-5 years experience in production support
• Solid knowledge of database technologies
• Familiarity with ITSM tools and support processes
• Expertise in monitoring tools like Dynatrace
• Basic scripting knowledge in Python or similar

Capitalize on your technical know-how to support Citi’s application stability and performance.
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📌 Applications Support Analyst at Citi (Ontario)
🏢 Citi
📍 Ontario