Become a pivotal player at Hootsuite as the Senior Customer Marketing Manager. Drive customer engagement and retention through strategic marketing initiatives that foster long-term relationships.

This senior leadership position focuses on maximizing customer value through a well-structured marketing strategy. You will synthesize insights to inform decisions, manage cross-functional efforts, and enhance customer advocacy programs. Collaborating closely with various teams, your role will empower Hootsuite to deliver cohesive and effective customer experiences.

Key Responsibilities:
• Create and manage customer marketing strategies for engagement
• Use data to drive tailored marketing programs and campaigns
• Partner across departments for aligned marketing efforts




• Develop communications and educational content for users
• Establish measurement frameworks to track program effectiveness

Requirements:
• Over 12 years in B2B marketing, focused on customer engagement
• Proven experience in customer retention and advocacy programs
• Robust understanding of SaaS customer lifecycle principles
• Excellent collaboration, project management, and adaptability skills
• Effective communicator with decision-making strengths

Lead meaningful customer engagement and retention strategies at Hootsuite, driving impactful marketing programs.
#J-18808-Ljbffr

📌 Lead Customer Marketing Manager at Hootsuite (British Columbia)
🏢 Hootsuite
📍 British Columbia