Elevate customer service and team performance as the Client Support Supervisor at ABSA. This hybrid position emphasizes developing people and improving administrative processes. As a Client Support Supervisor, you'll lead a team critical to ABSA's technical services.

Your role includes managing workflows, enhancing service standards, and driving team engagement through coaching and feedback. Prior experience in leadership and a commitment to customer service excellence will set you apart. Key Responsibilities:
Oversee administrative staff and provide day-to-day support
Set expectations and monitor team performance
Identify training needs and promote skill development
Track operational performance metrics effectively
Represent the team in cross-functional initiatives Requirements:
Minimum of 2 years in supervisory roles
High School Diploma as a minimum qualification
Familiarity with process improvement methodologies
Change management training (Prosci preferred)
Business-related diploma or certificate is advantageous Lead with purpose and impact customer satisfaction at ABSA.

📌 Absa Client Support Leadership Role Calgary
🏢 ABSA
📍 Calgary