Join ABB as a Service Manager and guide service strategy while ensuring profitable growth. Lead a dedicated team and enhance customer experience in a energetic setting. In this pivotal role, you will steer the service strategy while managing the P&L; to meet the organization's performance objectives.

Your leadership will foster a culture of collaboration and continuous improvement, focusing on optimizing service delivery efficiency and customer satisfaction. This senior managerial position is economical and requires a explicit vision for operational excellence. Key Responsibilities:
Lead service strategy aligned with business goals
Ensure effective P&L; management
Drive improvements in service responsiveness
Develop and mentor a team of 10+ professionals
Resolve critical customer issues directly

Requirements:
Bachelor’s degree mandatory
Over 12 years of related experience
Proven track record in a B2B technical environment
Leadership experience with diverse teams
Bilingual in English and French required

Empower your career at ABB, where your leadership drives impactful service outcomes.

📌 Abb Service Manager Role Quebec City
🏢 BlackBerry
📍 Quebec City