Join ABB as a Service Manager and guide service strategy while ensuring profitable growth. Lead a dedicated team and enhance customer experience in a agile workplace. In this pivotal role, you will steer the service strategy while managing the P&L; to meet the organization's performance objectives.
Your leadership will foster a culture of collaboration and continuous improvement, focusing on optimizing service delivery efficiency and customer satisfaction. This senior managerial position is economical and requires a clear vision for operational excellence. Key Responsibilities:
Lead service strategy aligned with business goals
Ensure effective P&L; management
Drive improvements in service responsiveness
Develop and mentor a team of 10+ specialists
Resolve critical customer issues directly Requirements:
Bachelor’s degree mandatory
Over 12 years of related experience
Proven track record in a B2B technical environment
Leadership experience with diverse teams
Bilingual in English and French required Empower your career at ABB, where your leadership drives impactful service outcomes.
📌 Abb Service Manager Role Quebec City
🏢 BlackBerry
📍 Quebec City
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