Drive customer service excellence as a General Aviation Manager at Pratt & Whitney Canada in Longueuil. Focus on enhancing product performance and customer satisfaction within the aerospace sector.

This management position entails overseeing a dedicated team while ensuring compliance with airworthiness standards and customer commitments. Your responsibilities include crafting long-term strategies and operational plans to optimize service delivery. You will need to engage with customers effectively, demonstrating exceptional leadership and a solid commitment to service excellence.

Key Responsibilities:
• Lead improvements in product performance and customer service
• Manage cross-functional teams to resolve service issues




• Execute comprehensive operational strategies across product lines
• Present strategic updates to executive leadership
• Formulate and manage customer service agreements

Requirements:
• Bachelor's degree with minimum 10 years of experience
• Master’s degree with at least 7 years of experience
• Experience in team leadership and project management
• Proven customer relationship management skills
• Fluency in French and English for effective communication

Manage customer service excellence and lead your team at Pratt & Whitney Canada.
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📌 General Aviation Service Manager - Pratt & Whitney (Quebec City)
🏢 Pratt & Whitney
📍 Quebec City