Drive customer growth in North America as the VP at SysAid, a leader in IT Service Management. This strategic role combines sales leadership with customer success initiatives.

You will lead and coach a team of Senior Directors, managing the complete revenue lifecycle including acquisition, retention, and expansion. Reporting to the Chief Revenue Officer, your responsibilities will involve accurate P&L; management, fostering team alignment, and spearheading strategies to maximize customer satisfaction and revenue growth across the organization. Your accountability will define the success of our North American operations.

Key Responsibilities:
• Oversee North American P&L; with focus on retention
• Recruit and manage a team of Senior Directors




• Implement robust sales forecasting and review processes
• Boost net-new logo acquisition and sales efficiency
• Enhance customer retention through proactive measures

Requirements:
• Extensive GTM leadership experience (10+ years)
• Proven ability to manage teams of Senior Directors
• History of driving revenue growth and expanding accounts
• Skills in mitigating churn and improving customer relations
• Experience presenting performance metrics to executives

Be a catalyst for customer success and revenue growth at SysAid, leading a talented team in North America.
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📌 North America VP of Customer Growth (Ontario)
🏢 SysAid
📍 Ontario