Shape the future of thermal service operations at Vertiv in Canada. As a Field Service Manager, you will oversee teams dedicated to excellence in customer-directed service strategies.
This managerial role focuses on building a robust service delivery setting while ensuring compliance with safety and operational standards. Encourage team motivation and foster relationships with customers, driving satisfaction and loyalty through targeted initiatives. Your role is crucial for analyzing processes and implementing effective solutions for operational improvements.
Key Responsibilities:
• Manage the delivery of site-based thermal service solutions
• Foster an environment promoting cost efficiency and quality service
• Analyze and improve operational efficiencies
• Ensure adherence to safety policies and procedures
• Lead hiring and performance coaching for your team
Requirements:
• Degree in engineering with 6+ years of experience
• Proven ability to build effective teams
• Strong understanding of service industry standards
• Advanced management and communication skills
• Willingness to travel as needed
Lead your team to achieve operational excellence and customer satisfaction within Vertiv's critical service framework.
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📌 Field Service Manager - Thermal Operations (Ontario)
🏢 Vertiv
📍 Ontario
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