Step into the role of Director of Service Delivery at ADP Canada, where your leadership skills will foster team cohesion and client satisfaction. Embrace an empowering workplace culture.
This executive position requires you to oversee one of our major business units, guiding teams to deliver outstanding service to diverse clients. Your leadership will facilitate strategic planning, ensure operational readiness, and promote associate engagement through an inclusive approach.
Key Responsibilities:
• Foster client practitioner relationship management
• Drive NPS and client satisfaction initiatives
• Participate in strategic organizational planning
• Manage staffing and employee development
• Lead cross-functional communication and relationship building
Requirements:
• 8+ years of service delivery experience
• Minimum of 5 years in people leadership
• Ability to manage and nurture talent
• Robust communication and collaboration skills
• Proven ability in creating client relationships
Join ADP and contribute to a culture that encourages personal growth and embraces diversity.
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📌 Director of Service Delivery at ADP Canada (Ontario)
🏢 ADP
📍 Ontario