Shape the future of quantum computing as the Manager of Service Operations at D-Wave. Oversee service delivery for cutting-edge quantum systems while cultivating a customer-centric culture.

D-Wave is seeking a versatile Service Manager to enhance the performance of its hardware systems. This pivotal position involves leading a multidisciplinary team and ensuring high system uptime and customer satisfaction. Partnering with various teams will allow you to implement best practices and improve service strategy.

Key Responsibilities:
• Coach and develop a collaborative team of service professionals
• Ensure system reliability and customer support
• Formulate service policies alongside engineering teams




• Execute corrective actions and continuous improvement
• Coordinate installation and on-call support for systems

Requirements:
• Bachelor’s degree in relevant engineering disciplines
• 10+ years with complex systems in tech environments
• Proven team leadership and development skills
• Ability to manage multiple priorities effectively
• Robust organizational and decision-making abilities

Manage exceptional service operations at D-Wave and elevate the quantum computing experience.
#J-18808-Ljbffr

📌 Manager of Service Operations at D-Wave (British Columbia)
🏢 D-Wave
📍 British Columbia