Elevate customer experience as the Manager of Customer Solutions Engineering at our creative company. Lead a team of talented engineers to ensure client success and engagement.

The company is seeking an experienced leader for the Customer Solutions Engineering team. You will guide cloud engineers while enhancing customer relationships with a focus on aligning technical strategies and driving performance. Your role will also include overseeing essential team workflows and contributing to the growth of significant accounts.

Key Responsibilities:
• Lead a team of customer engineers for client success
• Develop strategic direction for engineering solutions
• Build relationships with Client Services, Sales, and Engineering




• Champion customer needs including escalations and technical requirements
• Maintain and create efficient workflows and processes

Requirements:
• 8+ years in Pre-Sales or Post-Sales Engineering
• 2+ years leading technical teams in customer relationships
• Proven success in managing client engagements
• Strong communication and analytical skills
• Broad technical expertise including cloud architecture

Drive customer satisfaction and team impact as the leader in Customer Solutions Engineering.
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📌 Customer Solutions Engineering Manager Role (Nova Scotia)
🏢 United States Digital Space
📍 Nova Scotia