Join Genesys as a Technical Solution Consultant to drive customer success through innovative AI solutions. Leverage your expertise to define business strategies that enhance customer experience seamlessly.

As a consultant, you will analyze customer needs, driving effective AI implementations and showcasing the potential of Genesys’ platform. Your role involves crafting technical demonstrations and collaborating across teams to ensure successful project transitions from trials to production. Stay updated on industry trends to provide clients with cutting-edge insights.

Key Responsibilities:
• Facilitate discovery workshops to assess client needs
• Develop and present tailored solution demonstrations




• Lead trials and prototype engagements with clients
• Partner with sales teams on technical solution development
• Share insights with Product Management for future enhancements

Requirements:
• Solid problem-solving and technical skills
• Experience in cloud solutions or SaaS environments
• 5+ years of relevant experience in solution consulting
• Familiarity with AI, NLU/NLP, and RESTful APIs
• Bilingual candidate preferred but not required

Be a pivotal part of AI-driven innovation at Genesys.
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📌 Genesys Technical Solution Consultant (Quebec City)
🏢 Genesys
📍 Quebec City