Become the Senior Manager for Customer Programs at Pratt & Whitney Canada, enhancing entry-into-service protocols for next-generation engines in Longueuil. Utilize your project management strengths.

As part of a dedicated team, this role focuses on ensuring customer satisfaction throughout the entry-into-service of current aviation engines. You will bridge the gap between technical performance and customer experience, collaborating with various teams across the organization. A strong grasp of aerospace principles and project management is crucial for this position.

Key Responsibilities:
• Manage cross-disciplinary teams for engine EIS initiatives
• Collaborate with engineering and marketing for seamless customer experiences
• Conduct simulations to identify gaps in services




• Integrate digital technologies to improve customer support
• Report to senior leadership on program developments

Requirements:
• Bachelor’s degree with at least 8 years of relevant experience
• Proven project management skills essential
• Technical product knowledge in engines highly valued
• Curiosity and strong empathy for customer needs
• Excellent fluency in English required

Use your expertise to lead customer program initiatives and enhance Pratt & Whitney Canada's service excellence.
#J-18808-Ljbffr

📌 Senior Customer Programs Manager Role (Quebec City)
🏢 Pratt & Whitney
📍 Quebec City