Drive innovation as a Senior Implementation Consultant with Exacare ai. This hybrid role combines onboarding expertise with user training to transform healthcare technology.

In this position, you'll partner closely with the BizOps Manager to facilitate smooth technical onboarding for clients. Your work includes crafting tailored training materials, enhancing internal documentation, and leading customer communication efforts. By translating user feedback into actionable insights, you will enhance product functionality and client satisfaction.

Key Responsibilities:
• Conduct live training sessions and develop training curricula
• Create and maintain internal SOPs and user help documents
• Evaluate onboarding processes through ongoing feedback




• Execute timely technical onboarding and manage projects
• Set up and configure platforms tailored to customer needs

Requirements:
• 2-4 years consulting experience in SaaS environments
• Bachelor's degree in relevant disciplines
• Robust facilitation skills with diverse stakeholders
• Ability to manage technical configurations
• Understanding of healthcare industry standards like HIPAA

Join Exacare ai to lead impactful conversations and streamline healthcare operations effectively.
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📌 Exacare ai Senior Implementation Consultant (Ontario)
🏢 ExaCare AI
📍 Ontario