Elevate your impact as a Customer Engineer at Terminal in Toronto, focusing on post-sales technical success. Own integration projects and support fleet-wide scale.
We are looking for a talented Customer Engineer to drive technical implementations for Terminal's enterprise customers. This is an influential role where you will shape the technical lifecycle from initial setup to full-scale operations. Collaborating with a Strategic Account Manager and Customer Success Manager, you will champion technical readiness and enable client teams.
Key Responsibilities:
• Lead integration design tailored to customer needs
• Define comprehensive go-live criteria for project success
• Equip clients with training and troubleshooting resources
• Manage technical issues and escalations thoroughly
• Collaborate on developing the Customer Engineer playbook
Requirements:
• Proven track record of implementing solutions for enterprise clients
• Deep knowledge of data engineering principles and APIs
• Strong interpersonal skills for technical communication
• Productive problem solver in high-pressure scenarios
• Background in telematics or a related industry preferred
Transform the post-sales landscape and provide unmatched technical leadership at Terminal in Toronto.
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