As a Product Manager in Receivables, you are an integral part of the team that innovates new product offerings and leads the end-to-end product
life cycle.
We are looking for a Receivables Product Manager to manager our suite of products in Canada. The Receivables suite of products includes Wholesale Lockbox, Receivables Online, Remote Deposit Capture, Currency Services and more.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities Responsible for establishing themselves as a subject matter expert forthe Receivables suite of products to support & collaborate with partners across the Firm

Responsible for oversight of complex client onboarding and client service

Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment and successful execution of key initiatives

Partner closely with Technology and Operations to prioritize and deliver new product features and capabilities required for client commitments

Coordinate internal and external communications about product updates

Produce data driven analysis to maximize revenue opportunities

Promote a culture of continuous improvement to reduce errors and simplify processes

Work independently and understand how the role supports Receivables as a whole,



including special projects and initiatives related to our business

Maintain product and system documentation (user guides, implementation, marketing sheets, training decks, procedures)

Support all compliance and risk related initiatives as necessary including auditing of documentation, risk analysis, and other product due diligence initiatives

Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture

Understand and analyze industry trends, risk and regulatory developments and competitive landscape

Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes

Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision

Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization

Proven success and ability to execute tactical and strategic initiatives using a structured approach

Adaptable, dependable, and adaptable regarding work assignments and work schedule

Excellent time management and is a self-starter with the ability to deliver results on-time

Proficient knowledge of Microsoft tools including: Word, Excel, PowerPoint

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📌 Product Manager Vice President - Receivables (Ontario)
🏢 JPMorgan Chase
📍 Ontario