21 Aug
|
Socket.dev
|
Ontario
21 Aug
Socket.dev
Ontario
Join London Honda as a Customer Care Specialist, full-time in London, Ontario. Make an impact by assisting customers with appointments, vehicle repairs, and insurance inquiries directly on site.
In this role with London Honda, part of AutoCanada, you will focus on engaging customers regarding their vehicle needs and finance inquiries while ensuring a seamless repair experience. Your ability to educate customers and provide updates throughout the repair process is essential in fostering satisfaction and loyalty.
Key Responsibilities:
• Handle scheduling for vehicles requiring repair and payment collection
• Create warranty claims and preliminary repair estimates
• Check in vehicles and generate work orders
• Proactively update customers on repair statuses
• Assist with inquiries regarding insurance and rental cars
Requirements:
• College diploma or two years relevant customer service experience
• Background in an auto BDC setting preferred
• Knowledgeable in Microsoft Office and automotive solutions
• Strong customer service and analytical skills
• Excellent communication, both written and spoken
Elevate customer support and enhance service quality at London Honda.
#J-18808-Ljbffr
📌 London Honda Automotive Customer Care Role (Ontario)
🏢 Socket.dev
📍 Ontario