Join goeasy as a Bilingual Customer Care Specialist and enhance your customer service career within a dynamic team. Support Canadians through expert service for easyfinancial and easyhome.

This role at goeasy highlights the importance of building meaningful customer relationships. You will engage with customers in both French and English, addressing their needs while demonstrating empathy and active listening. By working in a quick-paced environment, you will manage inquiries via multiple channels effectively.

Key Responsibilities:
• Deliver exceptional bilingual customer service experiences
• Address inquiries with compassion on inbound calls
• Collaborate with various departments to provide solutions




• Maintain accurate records and data entry
• Meet call center performance metrics consistently

Requirements:
• Must be fully bilingual in French and English
• Prior call center or customer-facing experience an asset
• Excellent communication and interpersonal skills
• Proficient in using Microsoft Office tools
• Ability to adapt and multi-task in a fast-moving setting

Expand your skills and contribute meaningfully to goeasy’s mission in supporting Canadian communities.
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📌 Customer Care Specialist Bilingual Role (Ontario)
🏢 goeasy
📍 Ontario