21 Aug
|
National Money Mart
|
Ontario
21 Aug
National Money Mart
Ontario
Join Momentum Financial Services Group as the Senior Vice President of Digital Channels, where your vision will guide digital growth and innovation. Drive the strategy to enhance customer experiences and profitability throughout North America.
As part of the executive leadership team, you will oversee all facets of digital strategy, focusing on customer engagement, product innovation, and the optimization of digital channels. Your role is crucial in ensuring Momentum remains deployed at the forefront of digital excellence by sponsoring innovative initiatives and maintaining robust regulatory compliance. You will lead a high-performing team dedicated to cultivating a customer-centric culture.
Key Responsibilities:
• Define the digital customer experience vision
• Lead enterprise-wide digital transformation initiatives
• Ensure digital governance supports innovation
• Oversee the digital budget and capital allocation
• Sponsor and drive improvement in customer engagement and retention
Requirements:
• 20+ years in digital business leadership
• Proven experience in financial services or fintech sectors
• Robust analytical and organizational skills
• Demonstrated success in digital P&L; management
• Bachelor’s degree required; MBA preferred
Steer Momentum's digital path and drive innovation while fostering a culture of excellence.
#J-18808-Ljbffr
📌 Vice President of Digital Strategy & Transformation (Ontario)
🏢 National Money Mart
📍 Ontario