Join iA as the Digital Platforms Strategy and Adoption Director, guiding digital innovation and customer engagement strategies. Drive the evolution of digital platforms to meet business goals.

In this pivotal position, you will shape the strategy for customer-facing digital platforms. Your role emphasizes creating a seamless user experience, enhancing adoption rates, and maximizing the platforms’ value. You will analyze market trends and customer feedback to inform strategic decisions while leading a high-performing team.

Key Responsibilities:
• Define and evolve strategic direction for digital platforms
• Set strategic objectives and targets for digital initiatives
• Utilize customer insights for informed decision-making




• Enhance digital customer journeys for better experiences
• Provide leadership to support team development and results

Requirements:
• Bachelor’s degree in a relevant discipline
• Over 7 years of experience in digital product management
• Proven track record in leading strategic projects
• User-centered design and digital adoption expertise
• Proficient in English and French for effective communication

Elevate digital strategies and improve client experiences in this agile role at iA.
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📌 Digital Platform Strategy Director Role (Quebec City)
🏢 IA
📍 Quebec City