Drive operational excellence as the Store Operations Director at Eataly Sherway Gardens. This full-time role focuses on enhancing guest experiences and overseeing daily retail and restaurant operations.

As the Director, you will lead strategy development and execution for all store operations, collaborating closely with senior leadership. Your role will include supervising a diverse team, managing budgets, and ensuring operational standards are met. Your expertise in retail combined with a passion for Italian food will guide your contributions to Eataly's mission.

Key Responsibilities:
• Manage daily operations aligned with Eataly’s standards
• Collaborate on strategic objectives with senior leaders
• Oversee cost management and inventory control




• Monitor key performance indicators for success
• Analyze guest feedback and sales data for decision-making

Requirements:
• Bachelor’s degree in relevant discipline
• Over 8 years of relevant management experience
• Preferred knowledge of Italian food and wine
• Proficiency in Excel, PowerPoint, and other tools
• Solid motivational and communication skills

Lead Eataly to greater success by inspiring your team and enhancing customer satisfaction with your operational expertise.
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📌 Store Operations Director Eataly Sherway (Ontario)
🏢 Eataly North America
📍 Ontario