Shape the future of customer relationships as a Customer Success Leader at Samsara. This role is remote and focuses on driving efficiency and value for Canadian customers across sectors.

Samsara is looking for a forward-thinking leader to join our Scaled Customer Success team. In this role, you will enhance customer experiences through structured onboarding and proactive engagement strategies. Lead a talented team while ensuring that Mid-Market customers drive measurable value from our solutions.

Key Responsibilities:
• Hire and develop a high-performing Customer Success team
• Deliver on performance metrics and key initiatives
• Implement process improvements using data insights
• Manage customer risks and ensure timely engagement




• Collaborate with cross-functional teams to enhance service

Requirements:
• 2+ years of experience in a leadership role
• Expertise in scaling onboarding or account strategies
• Comfort in a rapid-paced, changing environment
• Familiarity with CRM systems for customer success
• Bachelor’s degree from a recognized institution

Drive significant impact in the customer success field with Samsara and transform operations through data-driven strategies.
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📌 Customer Success Leadership at Samsara (Manitoba)
🏢 Samsara
📍 Manitoba