Join a energetic team in Edmonton as an IT Operations Manager on a hybrid contract basis until August 31, 2027. Your expertise will guide operations and elevate IT service standards.

Our client is looking for an IT Operations Manager to lead IT service excellence across various teams. You'll enhance operational capabilities, oversee governance, and ensure compliance with regulatory frameworks. As a trusted leader, your role involves nurturing relationships with stakeholders while driving continuous improvement in service quality and performance metrics.

Key Responsibilities:
• Manage a team to maintain high IT service standards
• Prioritize operational tasks for improved customer satisfaction
• Build relationships with stakeholders to align IT efforts




• Govern operational practices for compliance and risk management
• Implement strategies for performance measurement and reporting

Requirements:
• Degree in Computer Science or related field
• 2+ years of supervisory experience in IT
• 5+ years in IT service delivery environments
• Knowledgeable in incident and change management processes
• Effective at leading continuous improvement initiatives

Utilize your leadership and technical acumen to enhance service delivery as an IT Operations Manager in Edmonton.
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📌 IT Operations Manager Contract Role (Alberta)
🏢 Vantix Systems
📍 Alberta